Accessibility
Freo is meant to be watched by everyone. This page lists what the apps do today and how to tell us when something gets in your way.
On TV
- Remote-first navigation. Every screen works with the directional pad, OK and Back alone; the focused item is outlined in purple with a visible glow, and focus returns to the same card when you go back.
- Large, high-contrast text. Body text is 24 px or larger on a 1080p screen, on a dark background; nothing important is conveyed by colour alone.
- Captions and subtitles. Where a title has them, the player lists subtitles, closed captions (CC) and SDH tracks separately. Text size (Small–Extra Large), colour, background, edge style and opacity are adjustable in Settings → Subtitles and follow your profile to every device.
- Audio tracks. Alternate-language and described-audio tracks are listed when the title includes them.
- No time-limited controls. The player overlay and For You panel fade after a pause but return with any key; nothing requires a fast reaction.
- Autoplay you can turn off. Previews in For You and next-episode autoplay are switches in Settings → Playback.
On the web
- Keyboard navigation with visible focus, semantic headings and landmarks, and text that reflows to 400 % zoom.
- Media controls with accessible names; captions rendered through the browser’s native track support so system caption styles apply.
- Colour contrast that meets WCAG 2.2 AA for text and controls.
Known limitations
- Screen-reader support on Samsung and LG TVs depends on the TV’s own reader; we are still validating announcements on those platforms.
- Not every title has captions or described audio yet. Availability is shown in the player, and we prioritise adding tracks to the most-watched titles first.
Tell us
If something on Freo is hard to use, write to support@freotv.com with the device you are using or open Support. Accessibility reports are triaged as defects, not feature requests.